Shipping policy

Delivery Information

At Eleanora Moon, we want your mystical treasures to reach you safely and swiftly.

Processing Time: 

• Ready-to-Ship Items: Dispatched within 1–2 working days.

• Personalised Keepsakes: Custom-crafted and dispatched within 1–5 working days.

• Photo Gifts: Specially printed and dispatched within 3–5 working days.

Shipping Rates & Estimates (UK):  

• Standard Delivery (Royal Mail/Evri): £3.99 (Estimated 3–5 business days).

• Express Delivery: £5.95 (Estimated 1–2 business days).

• Free UK Delivery: On all orders over £40.

Tracking: 

Once your order has been dispatched, you will receive an email with your tracking number so you can follow its journey to your door.

International Shipping: 

Currently, we ship within the UK.